FFL Dealer Eligibility Check - FAQ

Frequently Asked Questions

This FAQ helps Federal Firearms Licensed (FFL) dealers verify a Colorado resident's eligibility to purchase or transfer specified semi-automatic firearms (SSFs) within the Firearms Safety System. The Eligibility Check is a public lookup on the FSS - no account or login is required.

About the FFL Eligibility Check

1. What is the FSS FFL Eligibility Check?

The FSS FFL Eligibility Check is a public lookup on the Firearms Safety System that lets an FFL dealer confirm a Colorado customer has a valid Firearms Safety Program Training Course Certification before completing a sale or transfer of specified semi-automatic firearms (SSFs).

Note: The Eligibility Check is the FFL's way of confirming a customer's FSP Training completion status. It does not replace any federal or state background check the dealer is required to complete.
2. What information do I need from the customer to run the Eligibility Check?

Ask the customer for the below information. The customer can also present you with their Firearms Safety Program Training Course Certificate. The certificate is not required but helpful for reference.

  1. Application ID - (for example, FSS040226004). Copy the information exactly to include letters and digits.
  2. Last Name - Enter it exactly as printed.
  3. Test Date - This is the date the customer passed the Firearms Safety Program Training Course with a verified instructor.
Note: All three fields must match the record in the FSS exactly. Be careful not to copy a leading or trailing space into the Last Name field - an extra space will cause the name to not match and the check will return Record Not Found. If you copy/paste, check for and remove any extra spaces before clicking Verify. Also look at the Expiration Date printed on the certification - if today's date is past the Expiration Date, the certification is already out of the five-year window and the check will return Record Not Found.

Running the Eligibility Check

3. Where do I run the Eligibility Check?

The Eligibility Check has its own dedicated public site. No login is required - the lookup is available to anyone with the three required fields.

  1. Open a web browser and go to the FFL Dealer Eligibility Check site at www.fflfss.com.
  2. The Eligibility Check is the main feature of the site - the three required fields and the Verify button are on the home page.
  3. Have the three fields (Application ID, Last Name, Test Date) ready before starting.
Note: The lookup is public, you do not need to create an account to use it. Bookmark www.fflfss.com for quick access at the counter. If the site is unavailable or the URL changes, contact CPW - see Question 7.
4. What responses can the FSS return and what do they mean?

There are two responses: Passed Test (eligible for purchase) or Record Not Found (ineligible for purchase).

Note: "Passed Test" confirms eligibility under the FSS. It does not override any other federal or state requirements.

Validity and Troubleshooting

5. How long is the Firearms Safety Training Course Certification valid for?

The Firearms Safety Program Training Course Certification is valid for five years. The FSS enforces this automatically - expired certification returns Record Not Found.

  1. If presented, look at the expiration date printed on the customer's Firearms Safety Program Training Course Certification. It is always five years after the Test Date.
  2. If today's date is on or before the Expiration Date, the certification is still valid. If today's date is past the Expiration Date, the certification has expired and the customer is not eligible under the FSS.
  3. A customer with an expired certification must complete the process from step 1 (https://cpw.state.co.us/specified-semiautomatic-firearms).
Note: The five-year window is measured from the Test Date on the Firearms Safety Program Training Course Certification. The expiration date on the certification is the fastest way to check this before you even open the Eligibility Check.
6. What should I do if the Eligibility Check returns "Record Not Found"?

Record Not Found is when the information entered does not match what is in the FSS. The cause is usually one of four things. Work through them in order before concluding the customer is ineligible.

  1. Compare what you entered against the customer's Firearms Safety Program Training Course Certification or provided information - character by character for Application ID, exact spelling for Last Name, and exact date for Test Date. One of the most common causes of a false Record Not Found is an accidental leading or trailing space in the Last Name field (often picked up from a copy/paste). Click into the field and delete any extra spaces before re-running the check.
  2. If the customer can provide their Firearms Safety Program Training Course Certification, confirm whether today's date is on or before the Expiration Date. If the certification has expired, the check will return Record Not Found.
  3. If the three fields match the certification and the certification is valid, the record may be missing from the FSS. Direct the customer to their verified instructor (to confirm the course was recorded) then to CPW for help locating the record.
Note: Do not complete the sale based on a Record Not Found response. If the customer disputes the result after you have verified the fields against the certification, refer them to CPW - see Question 7.

Contact CPW

Phone303-291-7143
Emaildnr_cpw_firearmsafety@state.co.us
Address6060 Broadway, Denver, CO 80216
HoursMon-Fri, 8:00 a.m. - 5:00 p.m. MST (closed state holidays)
7. How do I contact CPW?

If the Eligibility Check does not return the expected response after you have checked the fields and the five-year window, contact CPW directly.

  1. Have the Application ID, Last Name, and Test Date ready when you call or email.
  2. Describe the response you received (Record Not Found is the most common reason to call).
Note: CPW is the only entity that can research a Hunter Education match issue or correct a record on an existing application. Neither the FFL dealer, the County Sheriff, nor the Certified Instructor can make those changes.
For questions not covered here, contact CPW using the information above.
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